At 77u, protecting your personal information is our foremost responsibility. This privacy policy clearly outlines what data we collect, why we collect it, and how it is used.
We do not just make promises — we take concrete steps to protect your data at every stage.
All your personal data is stored with AES-256 encryption. No unauthorised party can access it.
77u never sells your personal information to third parties. Your data is used solely to improve our services.
We only collect information that is necessary to provide our services. Nothing more is ever requested.
You can view, correct, or request deletion of your data at any time. That is your right.
We are transparent about every cookie in use and the reason for it. You are free to manage your cookie preferences at any time.
If your data security is ever compromised, we will notify you immediately and take all necessary steps to address the situation.
The table below provides a summary of what types of information 77u collects and for what purposes, in accordance with our Privacy Policy.
| Type of Information | Purpose | Retention Period | Status |
|---|---|---|---|
| Name & Contact Information | Account Registration & KYC | For the duration of active account | Mandatory |
| Payment Information | Transaction Processing | 5 Years (as required by law) | Mandatory |
| Gaming History | Fairness & Dispute Resolution | 3 Years | Automatic |
| IP & Device Information | Security & Fraud Prevention | 12 Months | Automatic |
| Cookie Data | User Experience Improvement | Session / 30 Days | Optional |
| Customer Support Logs | Service Quality Improvement | 2 Years | Automatic |
Under 77u's privacy policy, we only collect information that is genuinely necessary to deliver the best possible service. Requesting or retaining unnecessary data is against our policy.
At registration, we collect your name, email address, mobile number, date of birth, and address. KYC verification may require your National ID or passport details. Payment transactions record your Mobile Banking, Nagad, or Rocket number, but your full PIN or password is never stored.
When you use 77u, certain technical information is also collected automatically — such as your IP address, browser type, device model, operating system, and time spent on each page. This information is not used to identify you personally; it is used to improve the security and performance of the site.
Please Note: 77u will never ask for your password, PIN, or OTP over the phone or via chat. If you receive any such request, please contact us immediately.
Transparency is the cornerstone of 77u's privacy policy. We never collect data without a clear reason — every piece of information has a defined purpose.
Every aspect of how your information is used at 77u is clearly set out in this privacy policy. We use your data to improve service quality, maintain security, and make your experience more convenient.
By analysing your gaming history, we can identify which games you enjoy, when you are most active, and whether any unusual activity is occurring on your account. This analysis is done entirely for your security.
Assurance: Your information is never shared with advertisers. We do not share your personal data with any external advertising networks.
For marketing communications, we only send messages to users who have given their consent at registration or at a later stage. You may withdraw this consent at any time.
The most important question in 77u's privacy policy is who can see your information. We believe you have every right to know.
Important: Your data is never shared for any purpose beyond those listed above. All third-party agreements include strict confidentiality terms.
77u uses cookies and similar technologies across its website and app. This privacy policy explains exactly which types of cookies are used and why.
You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
Under 77u's privacy policy, we do not retain data any longer than required. Most personal information is securely deleted after an account is closed.
However, certain data must be retained for legally mandated periods — for example, payment records are typically required to be kept for 5 years and KYC documents for 3 years. Once these periods expire, data is automatically deleted.
Data Retention Policy: If you request account closure, we will delete your active personal data within 30 days — retaining only what is legally required.
77u's privacy policy ensures you have full control over your own data. Your key rights are outlined below.
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Request deletion of data held beyond legal requirements.
Request that the use of your information be restricted to specific purposes.
You can export your data in a standard, portable format.
You may object to marketing communications or profiling at any time.
To exercise any of these rights, please contact our support team. We generally respond within 7 business days.
77u is strictly for users aged 18 and above. Our privacy policy includes firm measures to ensure minors cannot access the platform.
We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's information has been collected, we delete it immediately and close the account.
A Note for Parents: If your child has accidentally registered on this site, please contact us at [email protected] and we will take immediate action.
77u may update this privacy policy when necessary. Reviews are carried out in response to legal changes, the adoption of new technologies, or an expansion of our services.
Before any significant changes, we will notify you in advance via your registered email or mobile number. The date of the latest update will always be visible at the top of the page. Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any questions, concerns, or complaints about our Privacy Policy, please reach out to our data protection team. We provide support in both Bengali and English.
Privacy Support: [email protected] — Our team is active 24/7 and typically responds within 24 hours.
You can also discuss any privacy-related concerns directly via live chat. Our representatives are always on hand to help.